Policy Overview
Kumari Foodie
We aim to provide the best culinary experience. If you are not satisfied with your order, our refund policy ensures a fair resolution.
100% Satisfaction Guarantee
Eligibility & Conditions
Order Cancellation
Orders can be cancelled within 60 seconds of placing them for a full refund. Once the restaurant begins preparation, cancellations are not eligible for a refund.
Missing or Incorrect Items
If your order is missing an item or contains the wrong dish, please report it within 30 minutes of delivery. We will issue a partial or full refund.
Requires unboxing video or photo evidence.
Quality Issues
If the food is spoiled, stale, or has foreign objects, please contact us immediately. We take hygiene very seriously.
Full refund or replacement provided.
Refund Timelines
Cash on Delivery (COD)
For COD orders, refunds are processed directly to your linked UPI ID or bank account within 24-48 hours of approval.
Online Payments (UPI/Cards)
Refunds are credited back to the original payment method. It usually takes 3-5 business days depending on your bank.